Frequently Asked Questions
Compass Pointe Healthcare System wants to make sure you receive the answers to your questions. If you have any questions that are not listed below, please contact us.
Independent Living, Assisted Living, Memory Care
How is rent paid? Rent can be paid to the Executive Director or the Business Office Manager prior to the 1st of each month. We can assist you with automatic bill payment options as well.
Are different floor plans available? Yes! A number of floor plans are available to work within your financial and healthcare needs and preferences.
Do you require a long-term contract? We do not require a long-term contract. After six months, your agreement lease is month-to-month.
How is the community licensed? The community is licensed through the state, which means we adhere to specific guidelines and regulations. State surveys are public information and can be made available upon request.
What types of services are available? We offer a wide range of services including independent living, assisted living, memory care, and short term stay.
Are routine health evaluations performed? An assessment will be performed prior to admission, and then again 30-45 days after admission, 6 months after admission and annually to be sure we are providing the quality care based upon the residents specific needs. An evaluation will also be done upon any change of condition.
Are pets allowed? Yes! Pets are welcome at most communities, for a small fee.
What are some typical community events? We provide a variety of physical, spiritual, social and intellectual activities on a daily basis, as well as day trips and outings in the local community. Please see our monthly activity calendar for more details.
How are associates trained? All associates are trained through an initial orientation, and then receive hands-on training in their respective position. All associates are trained on the Virtual Dementia Tour, and our direct memory care associates are also trained as certified dementia practitioners. Associates complete specific in-services related to their position on a monthly basis.
Do you provide transportation? Transportation to medical appointments within the designated radius is provided for residents at no charge on certain days.
"My friends live here too, I love it."